Oustack (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and company information you voluntarily provide when filling out a form, booking a call, or contacting us.
- Usage Data: Pages visited, time on site, referral source, browser type, and device information collected automatically via analytics tools.
- Communications: Records of any emails, messages, or form submissions you send to us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and deliver the services you request
- Send you audit reports, proposals, and project-related communications
- Send periodic updates or marketing emails (you may opt out at any time)
- Improve our website, services, and user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as CRM platforms, email delivery services, and analytics tools), provided those parties agree to keep your information confidential. We may also disclose your information where required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyse site traffic and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some parts of our site may not function properly if cookies are disabled.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it.
6. Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict how we process your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at hello@oustack.com.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last updated” date at the top of this page. Your continued use of our site after any changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Oustack (Dukkes Lab)
Email: hello@oustack.com